The site is the property of the SARL CA FARTE in its totality, as well as the whole of the rights relating to it. Any reproduction, integral or partial is systematically subjected has the authorization of the owner. However, the links of the type "hypertext" towards the site are authorized without specific requests.

• Satisfied or refunded during 14 days: for any purchase of product via our website (except second hand), you benefit from a 14 days retraction period. As from the delivery of your order, you can return the product to us, the forwarding expenses remaining with your load.
• Delivery time: Between 1 and 14 working days after receipt of your payment and receipt by e-mail.
• We commit ourselves to communicate you a new delay within 72 hours in case of stock shortage or to refund you.
• Implementation of the guarantee and after-sales service
• Any disputes that may arise between the parties will be submitted to the competent courts of Grenoble in the event that no amicable agreement can be reached.
• In accordance with the Law of January 6, 1978, you have a right of access and of modification to the information concerning you near the direction of the company Ca Farte.

The customer recognizes to have acquainted, at the time of the placing of order, particular conditions of sale stated on this screen and expressly declares to accept them without reserve.
The present general conditions of sale govern the contractual relations between the company Ca Farte and its customer, the two parts accepting them without reserve. These general conditions of sale will prevail on all other conditions appearing in any other document, except preliminary, express and written exemption.

The photographs illustrating the products, do not enter the contractual field. If errors were introduced there, in no case, the responsibility for the company Ca Farte could not be committed. The majority of the products proposed to its customers by the company Ca Farte are available in our store.

The systems of automatic recording are considered as being worth proof, of the nature, the contents and the date of the order. The company Ca Farte confirms the acceptance of the order to the customer at the email address that it will have communicated. The sale will be concluded only as from the confirmation of the order. The company Ca Farte reserves the right to cancel any order of a customer with whom would exist a litigation relating to the payment of a former order. The information expressed by the purchaser, during the taking of order engage this one: in case of error in the wording of the co-ordinates of the recipient or of absence of the obligatory information above enumerated, the salesman could not be held responsible for the impossibility in which it could be to deliver the product.

The expenses of port (in colissimo 48/72h) are offered from 150 € of purchases (except material of occasion).
After confirmation of order, the company Ca Farte makes a commitment to deliver to its carrier, all the references ordered by the purchaser and this in a maximum time of 48h worked. This carrier is committed him by contract with the company Ca Farte to deliver the order to the address of the purchaser provided by the company Ca Farte. In the case of a transport in system says of against-refunding, the customer commits himself regulating to the carrier or to his representative the totality of the sum indicated during the confirmation of order.
Moreover for the deliveries except Metropolitan France, the customer commits himself regulating all the taxes due to the importation of products (customs duty, tax on the added value, and all other taxes due under the terms of the laws of the country of reception of the order) and to provide to the company Ca Farte all additional information which could be required of him. All orders placed with the company Ca Farte are intended for the personal use of customers, customers or recipients of products are prohibited any resale partial or total products. The company Ca Farte is released from any legal responsibility if the payment of the taxes was not made by the customer.
The delivery will be carried out by the post office in colissimo followed, or in Chronopost or by conveyor with minimum surplus value of 30 € / sending (3€ for the skis and snowboards) in these two last cases of transport of the customer in Metropolitan France.
The delivery is made in the time slot agreed with the customer by the direct delivery of the product to the recipient announced, or in case of absence, to another person authorized by the customer. Possible delays do not give the buyer the right to claim damages.
The deliveries in the countries of the EEC are carried out by the post office in Colissimo followed Europe or in Chronopost according to the choice of the customer, for the deliveries out of the EEC the deliveries are carried out by the international postal services or Chronopost according to the choice of the customer.
In case of apparent defects, the buyer has the right of return under the conditions provided in this document.
War, riot, fire, strikes, accidents and the impossibility of being supplied are considered as cases of force majeure discharging the seller from his obligation to deliver. The goods always travel at the risk of the recipient. Always check your package upon arrival. You must immediately check the condition of your order in order to make any necessary reservations on the carrier's delivery note in case of missing or damaged goods.
For reasons of availability, an order can be delivered in several times to the customer. The customer pays only one delivery. If the customer wishes 2 places of delivery, it places 2 orders, with the expenses of delivery related.

You have 14 days (from receipt of the items) to make up your mind.  You must then make a request for product return via your account and send us back the new item(s) in its (their) original packaging, intact, accompanied by all possible accessories, instructions and documentation at the following address : 
SARL CA FARTE

Magasin Concept

Centre des bergers

38750 Alpe d'Huez

In case of exercising the right of withdrawal, the company Ca FARTE is required to reimburse the sums paid if the customer so desires, with the exception of shipping and return costs, which remain the responsibility of the customer. The refund is due within a maximum of 15 days.

 

The prices are expressed in euros.
The price indicated on the product sheets does not include transport.
The price indicated in the confirmation of order is the final price, expressed all taxes included and including the VAT for France and the countries of the EEC. This price includes the price of the products, the handling, packaging and conservation costs of the products, the transport and commissioning costs.

The different payment methods:

Payment by credit card
The payment by credit card is made on the secure platform of the bank Polulaire.

Payment in 3 times by check
The payment in 3 times by check to the order of :

Twinner Concept

Centre commercial des bergers

38750 Alpe d'huez

Payment by bank transfer
For any bank transfer our coordinates are:
bank code: 16807
counter code: 00185
account number: 31459557214
RIB key: 22

PayPal

If you have a PayPal account you can also pay with.

Payment by mail order Twinner store
If none of the above methods of payment suits you, you can also contact us directly at the store at 04.76.80.31.96 to proceed with a distance selling.
The price charged to the customer is the price indicated on the order confirmation sent by the company Ca Farte.
The price of products is payable in cash the day of the effective order.
The payment is carried out by bank card carrying the initials CB.
On line the Popular Bank allows you to regulate via a banking server CYBERPLUS in a protected environment.
Your credit card number is therefore directed to the bank's servers, your payment is made directly to a bank in a secure environment without passing through the store's server, a guarantee that is all the more important as your numbers are known only to our banking partner (Banque Populaire).
The order validated by the customer will be considered effective only when the banking payment centers concerned have given their agreement. In case of refusal of the said centers, the command(order) will be automatically cancelled and the customer informed by e-mail. In addition, the company Ca Farte reserves the right to refuse any order of a customer with whom would exist a litigation.

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and object to all your personal data at any time by writing to FIA-NET - Service Informatique et Libertés - Traitement n°1186887 - 39, rue Saint-Lazare, 75009 PARIS.

The present contract is subjected to the French right. The company Ca Farte can not be held responsible for damages of any kind, both material and immaterial or physical, which could result from a malfunction or misuse of products sold. It is the same for the possible modifications of products resulting from the manufacturers. The responsibility of the company Ca Farte will be, in any event, limited to the amount of the order and could not be questioned for simple errors or omissions which could have remained in spite of all the precautions taken in the presentation of the products. In case of difficulties in the application of the present contract, the purchaser has the possibility, before any action in justice, to look for a friendly solution notably with the help :

• a professional association of the branch, 
• a consumer association or 
• any other counsel of its choice. 

It is reminded that the search for an amicable solution does not interrupt the "short period" of the legal guarantee, nor the duration of the contractual guarantee. It is reminded that as a general rule and subject to the appreciation of the Courts, the respect of the provisions of the present contract relating to the contractual guarantee supposes that the purchaser honors his financial commitments towards the seller.
Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in the one who takes the trouble to expose his situations. In the event of a dispute, the customer will first contact the company to obtain an amicable solution.
Failing that, the Commercial Court of Grenoble is the only competent court, whatever the place of delivery and the method of payment accepted.

In all cases, the company Ca Farte can not be held responsible for non-compliance with regulatory and legislative provisions in force in the country of receipt, the responsibility of the company Ca Farte is systematically limited to the value of the product in question, value at the date of sale and without possibility of recourse to the brand or the company producing the product.
In any assumption, the customer profits from the legal guarantee of eviction and the hidden defects (Art.1625 and following of the Civil code). On the condition that the buyer proves the hidden defect, the seller must legally repair all the consequences (art.1641 and following of the civil code); if the buyer goes to court, he must do so within a "short period of time" from the discovery of the hidden defect (art.1648 of the civil code). You can contact the customer service: 6 days a week (from Monday afternoon to Saturday evening included) at the phone number: + 33 (0)4 76 80 31 96 by mail at contact@snow-concept (response within 72 hours)

The personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. Failure to provide this information will result in the order not being validated. In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL). The customer has (article 34 of the law of January 6, 1978) of a right of access, of modification, correction and suppression of the data which concern it, that it can exert near the company Ca Farte. Moreover, the company Ca Farte makes a commitment not to communicate, free or with counterpart, the co-ordinates of its customers to a third.